Just voted... F' that store.
As I’ve pointed out before, I believe most LGS owners are gun people who understand nothing about customer service, marketing and biness.
I've found his ammo prices good, even with all the crazy shenanigans going on lately. It's a great store to visit. And lucky me, it's literally around the corner from my house!!!He hasn't gouged anyone with ammo
Not naming the business bothers me more than how he was treated.
Or two hours each way.That's why people drive 2-3 hours to do business with Midsouth.
The other Gun shop in Fuquay was rude as hell, the young ladies were bothered to stop their conversation and ring me up. Ok, bad day, I gave them another chance, this time the sales person was rude as hell. I never went back. Even if FG&G was out of stock on the item I was looking for. I even had to pass that store on the way to FG&G and I still refused to give them one red cent. That shop is now out of business..... I do hold a grudge....
Yeah, I would tell that guy where he could put his precious sights and spend my money elsewhere. No excuse for that. I have been in FG&G after closing on numerous occasions to finish up a transaction and nobody was rushing me.
A few weeks back I was looking for Night sights for my G26, FG&G said they would sell them to me but could not install them for me because of some decree by King Cooper. I came back a couple weeks later, purchased them and they installed them.
Sorry, that struck a nerve...
I drive by multiple times a day. There’s always a few early birds in line at opening. Then the line starts building up before lunch. I think 10AM on a weekday is optimal.Yep I have been waiting a week maybe longer to pick up a transfer at FG . Every time I drive by the line is out the door. Don't know about y'all but I ain't standing in line.when there is no line I will get it and a couple of other things I want.
Just because he hasn’t been on since 10:45am doesn’t mean we can’t sit here and demand action!! I’m banging my knife and fork on the table right now chanting WE WANT NAMES!!For those of you demanding he ANSWER YOUR QUESTION NOW!!, consider @Cpippen may not have been back on since your posts...
Just because he hasn’t been on since 10:45am doesn’t mean we can’t sit here and demand action!! I’m banging my knife...
Just because he hasn’t been on since 10:45am doesn’t mean we can’t sit here and demand action!! I’m banging my knife and fork on the table right now chanting WE WANT NAMES!!
Hm. Excellent point. On further reflection:Just because he hasn’t been on since 10:45am doesn’t mean we can’t sit here and demand action!! I’m banging my knife and fork on the table right now chanting WE WANT NAMES!!
Isn't it wonderful to spend your money where you are appreciated and folks actually say thanks.Yeap, prices weren’t that bad. You described 95% of the sales staff. Here’s my story. A day or 2 after Sandy Hook I decided I might to pick up a few more AK mags. As I was walking up to SG the guy looked me in the face and locked the door. They closed at 5:30 and it was 5:25. I went home by the old FFG ( still downtown) at the time. I parked on the street a little bit away from them and walked to the door. As soon as I seen the sign that said closed I just stop and walked away. Appx 5:35. A guy stuck his head head and asked what I was looking and I told him just a couple AK mags. He told me to come on in that they were still checking out people. Since that moment I have bought appx 45-50 guns from them. Gonna buy something else if the lines ever get short to get in.
An hour before I called the store to verify they had the item and they confirmed That, yes they did and the guy told me to ask for a certain rep.
He should get a name change to "Karen" if he doesn't give up the name of the place.Just because he hasn’t been on since 10:45am doesn’t mean we can’t sit here and demand action!! I’m banging my knife and fork on the table right now chanting WE WANT NAMES!!
Ding ding ding ding!!!That store owner is dumb as hell.
Typically margin on a firearm is 5-10%. On any accessory its minimum 30% margin. IF a person would run the store based on ROI a gun store would quit selling guns. Think of the largest businesses in the outdoor market. They are not gun manufacturers, its the Midway's, Brownells and such.
And Phillp is the most laid back guy in there..... it really is a special place.That's why people drive 2-3 hours to do business with Midsouth. Phillip will sell you anything in that store and probably the building too. I've been impressed lately with the rush and panic that they take the time to wait on everyone and try to supply them with what they came in wanting. He hasn't gouged anyone with ammo and his gun prices have remained basically the same throughout. There is a reason he has been there for many many years. Customer Service will bring you repeat business. And you don't last long without repeat business and referrals.
I agree, that's about the time I've had the best luck. 10 to 10:30I drive by multiple times a day. There’s always a few early birds in line at opening. Then the line starts building up before lunch. I think 10AM on a weekday is optimal.
sometimes later in the day there isn’t a line. again weekdays.
For those of you demanding he ANSWER YOUR QUESTION NOW!!, consider @Cpippen may not have been back on since your posts...
I work at a gun store. If I treated someone like that, Id been fired. We really try to work on good customer service. focus on good Google reviews. Thats not the way those things happen.