Holding down the button is NOT a broken spring problem. You have a problem with the safety sensors. They are either knocked out of alignment or one has gone bad. They look like the image below. One should be green (receiver) the other yellow or orange (sender). Make sure they are looking at one another and you have a steady green light on the receiver.DIY project; ordered the upgraded spring you recommended via Amazon and the guy has still not shipped it. Needless to say; it's driving me absolutely insane bc in order to shut the door you have to hold down the button. As if that wasn't bad enough, it has to be the button on the wall the clicker won't work. I'm just gonna really take my time to avoid injuring myself
If the yellow one is lit but you still can't get the green one to lite the sender (yellow) may be lying to you. Take an IR TV remote control and point it at the receiver (green) and see if it will light up. If it lights then the sender has gone bad. If the green one won't light then it has gone bad.
By the way, it is not a good idea to continue using the door with a broken spring. The springs are what balances the door. They actually do the lifting. With a broken spring you are putting heavier forces on both the door and opener. The opener is not build to do that much lifting even though in some cases it still will operate the door. Just a friendly FYI.
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