On July 16th I was on my way home from a cruise on Shady Valley TN. I figured I would get a drive in before we traveled to Florida for a vacation. I was coming down the ‘Big Laurel“ rd and out pooped not one but two deer. One doe hit the front and rolled over the hood/windshield and onto the roof. The other hit the door/fender on the passenger side and rolled between the guardrail and quarter panel. I limped it down the road to a pull off and called the highway patrol. When he got there he admitted to having three run out in front of him on the way up to me. I had the car insured with Hagerty (never again will I use them). They wanted the car taken to CoPart in Mocksville to assess the damage.
By this time I was already in Florida. Their adjuster said the damage was $6400 damage. I knew that was way off and instructed them to send it to Modern Collision in Boone. I knew the replacement roof and labor would eat almost all of that. The CoPart tow driver left with it on the 25th. It arrived at Modern on the 28th. Nobody knew where my car was for 3 days. It gets to Modern and a buddy who works in Boone sent me a pic to show me it arrived. It had WAY more damage. Well I am pissed and ended up calling a friend of a friend and talked to him. He works at said Copart. The car was unloaded and moved around with a forklift and they accidentally hit it in the side with the forks. CoPart or their driver robbed the Shelby logo’d valve stem caps, Hurst special edition floor mats, and radar detector that was in it. I forgot the radar detector so that is on me. To beat all there was rubber in both rear wheel wells from some pretty good burnouts. I was pissed. So insurance makes me file another claim for the new damage!
Modern assesses the total damage at over $17k. Fast forward to two weeks ago when I get tired of being told that they are in negotiations with CoPart over the extra damage. They transfer me to a supervisor and She says “oh it is a total loss claim either way, the previous agent was trying to recoup their money from CoPart”. They ask me to sign and have the title notarized, and I do and send it to them like they ask. The contract I signed said upon receipt of the title we will send payment”. A week and a half later they still had not paid me. They said they were negotiating with Modern on the storage. They paid Modern, the shop manager called me and said they paid it and we have signed the release to them. You would think that would be it. Nope! Hagerty then said we have to wait until CoPart gets the car. So CoPart refuses to get the car for a few days because it is the car that they damaged and lost for a few days. Fast forward again to today when they finally release the funds.
Deer damage (not showing the roof damage) I circle the areas that were damage by CoPart. Not including the scratches on every body panel after they returned it.
after CoPart
By this time I was already in Florida. Their adjuster said the damage was $6400 damage. I knew that was way off and instructed them to send it to Modern Collision in Boone. I knew the replacement roof and labor would eat almost all of that. The CoPart tow driver left with it on the 25th. It arrived at Modern on the 28th. Nobody knew where my car was for 3 days. It gets to Modern and a buddy who works in Boone sent me a pic to show me it arrived. It had WAY more damage. Well I am pissed and ended up calling a friend of a friend and talked to him. He works at said Copart. The car was unloaded and moved around with a forklift and they accidentally hit it in the side with the forks. CoPart or their driver robbed the Shelby logo’d valve stem caps, Hurst special edition floor mats, and radar detector that was in it. I forgot the radar detector so that is on me. To beat all there was rubber in both rear wheel wells from some pretty good burnouts. I was pissed. So insurance makes me file another claim for the new damage!
Modern assesses the total damage at over $17k. Fast forward to two weeks ago when I get tired of being told that they are in negotiations with CoPart over the extra damage. They transfer me to a supervisor and She says “oh it is a total loss claim either way, the previous agent was trying to recoup their money from CoPart”. They ask me to sign and have the title notarized, and I do and send it to them like they ask. The contract I signed said upon receipt of the title we will send payment”. A week and a half later they still had not paid me. They said they were negotiating with Modern on the storage. They paid Modern, the shop manager called me and said they paid it and we have signed the release to them. You would think that would be it. Nope! Hagerty then said we have to wait until CoPart gets the car. So CoPart refuses to get the car for a few days because it is the car that they damaged and lost for a few days. Fast forward again to today when they finally release the funds.
Deer damage (not showing the roof damage) I circle the areas that were damage by CoPart. Not including the scratches on every body panel after they returned it.
after CoPart
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