Salomon customer service

[Dale Gribble]

Bought a pair of XA Pro 3D GTXs in December 2018. Couple weeks ago, I noticed the sole starting to separate from the upper. I emailed Salomon and asked if the shoes could be repaired, where would I need to send them and how much would the repair costs be.

They asked me to send pictures of the area where the separation was occurring. Within 2 hours of sending them, Salomon customer service sent notification that a new pair was being shipped to me.

 

[NCLivingBrit]

Slap the parting ones back together with shoe goo and keep them as backup I guess

 

[Chuckman]

Bought a pair of XA Pro 3D GTXs in December 2018. Couple weeks ago, I noticed the sole starting to separate from the upper. I emailed Salomon and asked if the shoes could be repaired, where would I need to send them and how much would the repair costs be.

They asked me to send pictures of the area where the separation was occurring. Within 2 hours of sending them, Salomon customer service sent notification that a new pair was being shipped to me.

A few years ago that happened to me with some Lowas. Pennies on the dollar for them, the they get a customer for life and great reviews, and you get some new kicks. Win-win.

 

[Get Off My Lawn]

Send the old ones to Lee's in Raleigh for repair, they're the bee's knees. They reattached the soles of a pair of boots for me years ago for $10, they're still holding up.
They're resoled many cowboy boots for me over decades, I wouldn't let anyone else touch my elephant and sharkskin boots.
http://leesshoestore.com/shoe-repair/

 

[Hammer12b]

I’ve got a pair of Solomon’s that are falling apart and are not that old . Can you shoot me their number?

 

[Dale Gribble]

I’ve got a pair of Solomon’s that are falling apart and are not that old . Can you shoot me their number?

1-833-230-0292

 

[Nomad2217]

Had the same experience a few months ago. I’m still wearing the old ones! The new ones are still in the box!

 

[Get Off My Lawn]

Now I’m getting some, where are the best prices?

 

[Dale Gribble]

Now I’m getting some, where are the best prices?

https://www.moosejaw.com/search/salomon/sale

Moosejaw’s running a 30% off sale on Salomon right now.

If you can’t find what you’re looking for on there, Zappos.com, REI or Campsaver might have what you want.

Salomon may be a bit pricey, but when you put your feet in them, you’ll understand what you’re paying for.

 

[Chuckman]

Now I’m getting some, where are the best prices?

Depending on what you want, LA Police Gear had a model 50% off; $200 down to $99. I believe US Elite Gear had the same deal.

https://lapolicegear.com/footwear.h...2&sort_method=selling_price.filter/asc&page=1

 

[Johnny]

Botach has some pretty remarkable sale prices on some Salomon shoes, if you can deal with their website.

https://botach.com/search.php?search_query=Salomon footware&section=product