you get an email that says, "We've issue a concern with your account." Of course I could be wrong since recently I got 3 documents from my doctor with a major typo in each one. What do you want for $15 an hour...perfection?
Every time we get a call or an email my wife says, "I will respond in writing once I get a letter in the mail with your concerns". Never hear anything ever again.
I find it easier, and I'm all about easy to just delete their ass...... Why waste my time messing with them?? If I want to waste time (of which I don't have that much left) I'll go fap one out to Linda Carter or Jeanie.....