Compromised credit card...

Like saying VIN number.
 
spittinfire said:
The internet needs a sarcasm font.
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Purple is for sarcasm, doesn't everyone know that?

Last card of mine that got hit they used it to restore all the utilities at their house. Apparently it isn't all that uncommon.
 
fieldgrade said:
So here's a question. When dealing with credit card issues, like Visa, are we dealing with Visa? or the bank? I think they said "Wells Fargo" on the phone yesterday afternoon, but I was just curious. I've never fully understood where the card company's involvement ends, and the bank's begins.
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You deal with your bank, brokerage, or financial institution, they issued the card to you under the Visa brand.
 
Every time I read this stuff I'm so glad that I use cash for just about everything. When I run out of cash I just stay home. CC mostly used for gas. No problems so far.
 
Posted this in a semi-related DIY thread today...

In the middle of swapping out a disposal this morning, I get a call from an 877 number I didn't recognize. Normally I wouldn't answer, but with my new Call Protect app, most telemarketers have been flagged as such...so I answered. It was an automated system from my credit union asking me to verify some purchases that were possibly fraudulent. First one up was $400+ today (using my debit number) at a Sam's Club. So I hit the button for fraudulent, finally spoke to somebody and confirmed it wasn't me, and they immediately closed my card.

I asked them if there was other activity in question and they said no. I should've checked while I had them on the phone, but it really wouldn't have mattered based on the rest of the convo. So, I hung up and checked my account...and there was a charge from the same Sam's Club yesterday, for $900+ that apparently went through. :mad:

They (the fraud dept) couldn't do anything for me other than cancel the card. I have to deal with the local branch Monday morning to get a new card issues and start the dispute process to get my money back. The only other time I remember this happening with my debit card, I think I had my money back the same day it maybe the next. Just a pain in the butt to deal with.
 
BigWaylon said:
Posted this in a semi-related DIY thread today...

In the middle of swapping out a disposal this morning, I get a call from an 877 number I didn't recognize. Normally I wouldn't answer, but with my new Call Protect app, most telemarketers have been flagged as such...so I answered. It was an automated system from my credit union asking me to verify some purchases that were possibly fraudulent. First one up was $400+ today (using my debit number) at a Sam's Club. So I hit the button for fraudulent, finally spoke to somebody and confirmed it wasn't me, and they immediately closed my card.

I asked them if there was other activity in question and they said no. I should've checked while I had them on the phone, but it really wouldn't have mattered based on the rest of the convo. So, I hung up and checked my account...and there was a charge from the same Sam's Club yesterday, for $900+ that apparently went through. :mad:

They (the fraud dept) couldn't do anything for me other than cancel the card. I have to deal with the local branch Monday morning to get a new card issues and start the dispute process to get my money back. The only other time I remember this happening with my debit card, I think I had my money back the same day it maybe the next. Just a pain in the butt to deal with.
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I hate that happened. This is why I only use the debit card as an ATM cash card. CC for everything else.
 
fieldgrade said:
I hate that happened. This is why I only use the debit card as an ATM cash card. CC for everything else.
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Its a good idea to minimize the exposure like this as it does cut down on the potential threat vectors, however, there are programs out there that will generate thousands of potential card combinations in seconds and then it is a matter or just running them until they find one that works. When you figure that the first digit is the type (visa, mc, amex, etc) some are for the institution, some are for the account and then some for checksum values, there are only so many combinations that will work. Back in the day, 16 digits plus a few other code may have been "un-crackable" but not today.

TLDR; you don't need to use the card and have someone physically access it to have it become compromised.
 
BigWaylon said:
Posted this in a semi-related DIY thread today...

In the middle of swapping out a disposal this morning, I get a call from an 877 number I didn't recognize. Normally I wouldn't answer, but with my new Call Protect app, most telemarketers have been flagged as such...so I answered. It was an automated system from my credit union asking me to verify some purchases that were possibly fraudulent. First one up was $400+ today (using my debit number) at a Sam's Club. So I hit the button for fraudulent, finally spoke to somebody and confirmed it wasn't me, and they immediately closed my card.

I asked them if there was other activity in question and they said no. I should've checked while I had them on the phone, but it really wouldn't have mattered based on the rest of the convo. So, I hung up and checked my account...and there was a charge from the same Sam's Club yesterday, for $900+ that apparently went through. :mad:

They (the fraud dept) couldn't do anything for me other than cancel the card. I have to deal with the local branch Monday morning to get a new card issues and start the dispute process to get my money back. The only other time I remember this happening with my debit card, I think I had my money back the same day it maybe the next. Just a pain in the butt to deal with.
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I got hit this week again. 3rd time in a year my debit card number was stolen. This time it was used for ATM withdrawals in the Philippines. Bb&t didn't even catch my wife just happened to look at the account that night and asked me why I needed so much money that day. Such a pita to deal with and takes forever to get your money back. Hope your dealings Monday go smooth for you.
 
Filled out the form and signed it Monday around 9:15a.

Good news: money back in checking account by 5p on Tuesday
Bad news: 10-12 business days for new debit card

Definitely could've been worse.
 
Some bastard got mine when I was in Germany and feed a house full of Chinese for six months before the bank shut it down! I hate a damned thief!
 
I just discovered this morning that I got hit......again. The last time was around 2 or 2-1/2 years ago when I used my debit card at a local Red Lobster. I stopped eating there instantly.

This morning, I discovered a strange charge for $40.00 that was initiated on Aug. 10th, but it didn't hit my account until Aug 14th, yesterday. It was a charge from an individual, I think an IT guy, named Mark Raynard in Florida that sells IT services. I noticed this charge when I downloaded my bank transactions into Quicken. So I immediately logged onto my bank account to see if anything else was strange looking.

I saw a pending transaction for .01 cent also initiated on Aug. 10th payable to a company called Spray Polyurethane Panama also located in Florida. That transaction was obviously a test charge on my card to verify that it would go through. Too damn bad.....it's not going to. More than likely, it would have been a lot more than a $40.00 charge.

The common denominator here is Red Lobster. The last time my card was compromised was around 2-1/2 years ago when I only used it at Red Lobster and nowhere else. I brushed it off and got a new card. On Aug. 10th, just a few days ago, I took a chance and ate lunch at Red Lobster for the first time since the last time my card got compromised.

Today, I went to the bank, after cancelling my card....again, and got a temporary card, to use until my replacement card arrives. The bank doesn't care about any evidence or information you have regarding who was responsible or where the fraud occurred. They are only interested in getting your illegitimate charges credited back. They told me that if I wanted to get payback, not in those exact words, I'd have to file a report with the local police dept.:rolleyes::rolleyes::rolleyes:

I've been down that road before..... on a much larger level. I'm not wasting my time. $40.01 isn't enough pay for me to do the work for the bank and the police dept.
 
FWIW, I download my bank transactions every single business day into Quicken. I look very closely at every transaction to make sure nothing is amiss. The two fraudulent transactions I posted above that are related to criminal actions committed by one or more persons employed by Red Lobster, were discovered by me, not the bank. From my personal experience, American Express has a pretty good fraud detection program that is consistent. The banks however, are hit or miss. My bank, BB&T, has performed "okay" in the past and has caught some stuff.

I've been an American Express corporate and personal cardholder since 1986 and they have never missed a fraudulent charge to any of my cards....ever. But the banks have been hit or miss. Don't wait for a bank statement. Check your bank transactions every single day.
 
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Yeah, I got hit last year with good ol' fake check fraud. I got a refund, everything hunky-dory, no cops involved, had to prove my innocence to a debt collection agency 6 months later...

Moral of the story? Crime pays. Even when caught.

Welcome to the future.
 
BigWaylon said:
Bad news: 10-12 business days for new debit card

Definitely could've been worse.
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When I got hit recently they said I'd get my new CC in 5-7 days. I said, "can't you express that thing"? They did it. I just had to ask.
 
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fieldgrade said:
When I got hit recently they said I'd get my new CC in 5-7 days. I said, "can't you express that thing"? They did it. I just had to ask.
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I asked. $40. No thanks.

I get my corp AMEX overnight when I need one. I still think the pros of using my credit union outweighs the cons, though.
 
Other then taking money out of the bank I never use my debit card. Using a credit card is easier if there is fraud involved since it's easy to get the charges reversed. Taking money out of my checking account is a whole other problem especially if I've paid bills with the balance I have in it.
 
Credit Karma had a feature for a while, I can't find it now, that would download and look at every line on your credit card statement for anything that seemed fraudulent. They said a popular method was to put a tiny charge once a month on thousands of cards. The charges were so small people wouldn't notice them.

That would get me easily since my wife and I use the same rewards card for everything. There are too many charges to ponder every little one.
 
concepthomes1 said:
That's what I like about QBO. Matched transactions turn green; unmatched stay gray.

Which version do you use for your personal finances?
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It's Quicken 2016 Home & Business. It's worked well for me. The only negative is I have to make sure I back my data up before I update the program. There's been a couple of instances in the past when I would upgrade to a newer version, the data gets corrupted or all jumbled and out of order. But other than that, it's been a good program.
 
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