Bought a pair of XA Pro 3D GTXs in December 2018. Couple weeks ago, I noticed the sole starting to separate from the upper. I emailed Salomon and asked if the shoes could be repaired, where would I need to send them and how much would the repair costs be.
They asked me to send pictures of the area where the separation was occurring. Within 2 hours of sending them, Salomon customer service sent notification that a new pair was being shipped to me.
They asked me to send pictures of the area where the separation was occurring. Within 2 hours of sending them, Salomon customer service sent notification that a new pair was being shipped to me.